 MG maintains a thoroughly-trained Service Department that supports all models of our cutting machines, including those no longer manufactured.
Our service engineers are strategically placed throughout the country to provide quick responses when help is needed. In addition, telephone analysts at our Menomonee Falls, WI location can help solve problems over the phone.
Services that we provide:
- Machine repair and adjustment
- Phone assistance
- Preventative maintenance contracts
- Machine installation supervision
Machine service can also be carried out by Virtual Service over a high-speed Internet connection, so a service person can view your machine function in real time to assist with troubleshooting efforts.
Contact MG's Service Department by calling our direct line:
262-532-4631
Repair Department
MG Repair Department technicians have collectively 45 years of experience.
They can turn a repair around in 48 hours with a minimal service charge.
Contact MG's Service Department by calling our direct line:
262-532-4631
Preventative Maintenance
MG's Service Department offers a Preventative Maintenance, or PM program, called the Sentry Service Program. Help keep your machine running at full capacity with a minimization of down time with this service.
Tailored to meet your needs, the PM may be set up for regularly-scheduled or as-needed visits, or both options. MG machines are regularly adjusted and calibrated to ensure optimal performance, and potential problems can be addressed before they become issues that affect your productivity.
It can also help with budgeting as you will know your yearly maintenance costs in advance. MG machines are designed for long productive lives. However, this requires proper maintenance and service.
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